What To Expect Now We’re Live

Now that your property is live and taking bookings, we wanted to set out a few important points so you know exactly what to expect over the coming weeks and months. This should answer most common questions and help everything run smoothly from day one.

Where your property is listed

Your property is currently live on all major channels such as Airbnb, Booking.com, VRBO, our direct booking site and more.

Over the next couple of weeks, the launch will continue to expand across multiple additional platforms. This includes a range of business-stay sites and medium-term letting platforms, allowing us to maximise exposure and attract different types of guests. This phased rollout is intentional and helps ensure listings are launched correctly, priced accurately, and positioned well across each channel.

Your home is warming up

Most short-let listings experience a warm-up phase when they first launch. This is completely normal.

At the start, our focus is on building reviews. Reviews create trust, trust improves conversion rates, and stronger conversion leads to more consistent bookings at better nightly rates. Until those early reviews are in place, performance can feel slightly slower.

In some cases, it can take up to three months to reach full speed, although it is often quicker than this. Once reviews are established, listings typically stabilise and performance becomes more predictable.

Your owner dashboard

You will have received an invite to your owner dashboard, which gives you full visibility over how your property is performing. Through the dashboard, you can view live and upcoming bookings, track revenue and performance over time, see your listing details across all channels, and access performance analytics and monthly statements. This allows you to monitor how the property is performing at a glance without needing to request updates from the team.

Pricing and optimisation

Pricing is adjusted continuously by our revenue manager based on demand, seasonality, booking pace, and local market data.

In the early stages, pricing may be more competitive to encourage bookings and generate reviews. As the listing gains traction, pricing is optimised to balance occupancy and revenue. This approach is designed to maximise performance over time rather than chasing short-term spikes.

Access & inspections

If you would like to inspect the property at any point, just let us know. We will provide suitable dates and aim to schedule access between guest stays to avoid disruption. Advance notice helps us plan around bookings and maintain a smooth guest experience.

Payouts & statements

At the end of each month, we generate a detailed payout statement for your property.

This includes all bookings, total revenue, cleaning and linen costs, platform fees, management fees, and any maintenance expenses. Statements are issued between the 5th-10th of each month with payments made in line with the statement.

Certificates & Compliance

It remains your responsibility as the property owner to ensure all required safety certificates remain valid and up to date. If you would like us to set up renewal reminders or organise renewals on your behalf, we can do so. There is an additional charge of £15, on top of the contractor’s cost, for managing this and tracking renewal dates for you. Let us know if you would like this arranged.